Norsktalende Kundeservicemedarbeider
Would you like to become a part of our fun, creative, diverse and growing e-commerce company headquartered in Malmö, Sweden?
DETTE TILBYR VI
Bli en del av vår kundeservice som Customer Service Agent. Du får delta i et solid opplæringsprogram for å kunne gi kundene våre en god opplevelse på alle måter. Du får mulighet til å være med på ulike typer av forbedringstrening to dager i uken sammen med en utdannet mentor, med fokus på egne styrker og svakheter, samt for neste generasjons kundeservice. Det legges stor vekt på personlig service og et godt arbeidsmiljø med bredt mangfold.
WHAT YOU WILL DO
● Hjelpe våre kunder på telefon, chat og e-post
● Være ekspert på spørsmål som berører alt fra spesifikk produktinformasjon, reklamasjoner, lagerstatus til leveransedetaljer og kampanjer. Stiltips kommer også til å bli etterspurt i blant
● Være bedriftens øyner og ører utad gjennom å være en viktig del i prosessen ”fra bestilling til leveranse” og samtidig sikre selskapets mål om en unik serviceopplevelse
YOUR PROFILE
● Du har norsk som morsmål
● Du har en god formuleringsevne og interesse for å uttrykke deg godt både skriftlig og muntlig (språktester utføres)
● Du trives i serviceyrket og de utfordingene som følger med kundeservice – det å kunne gi rask, korrekt og tydelig informasjon til våre kunder
● At du er hjelpsom, ansvarsfull, nøye og strukturert av natur er en selvfølge
● Du er stolt over dine pedantiske talenter og det faller deg naturlig å være omtenksom og lydhørt både internt og eksternt
● Prestisjeløshet er noe du setter pris på og har lett for å leve opp til
● Du behersker engelsk på et høyt nivå både skriftlig og muntlig, da vårt konsernspråk er engelsk
● Erfaring fra serviceyrker på ulike nivåer er fordelaktig og erfaring fra kundeservicearbeid i kontormiljø prioriteres høyere enn en bakgrunn i motebransjen
Please apply for this position as soon as possible as we work with ongoing selection and interviews.
Welcome with your application!
BOOZT PERKS
● Great personal and internal career development
● A culture that incorporates our values of trust, freedom, and responsibility
● Flexible work environment
● Driven and passionate international colleagues
● Yes, we really do speak English here, it is our corporate language
● A generous employee discount
● Barista coffee, veggies, and fruits for all, and Friday socials
● Milestone celebrations
● Wellness allowance and sports activities
● Onsite masseuse and medical doctor
A LITTLE BIT ABOUT US
We are one of the leading e-commerce players in the Nordics. We offer our customers fashion, kids, sports, beauty, and home on Boozt.com and Booztlet.com. You can find our headquarters in Malmö, Sweden, our Boozt Innovation Lab in the heart of Copenhagen, a data science team in Aarhus, Denmark, our two tech offices in Vilnius, Lithuania and in Poznan, Poland, and our fully automated warehouse in Ängelholm (one of the worlds biggest AutoStores). Our Boozt family consists of +1100 employees from more than 38+ nationalities; we believe that our diverse teams help us build an innovative and vibrant workplace. Would you like to join us on our exciting journey?
We are an equal opportunity employer that embraces diversity and inclusiveness.
- Our team
- Customer Service
- Locations
- Malmö
- Employment type
- Full-time
Why Boozt?
-
Diversity
Our innovative, fun and creative group represents 30+ nationalities, an average age of 31, and a 32/68 ratio of men/women. We are committed to recruiting the most qualified people independent of background or personal preferences. Starting your career with us means situating yourself in an international environment. -
Evolving technology
Top performing web applications are a major focus for Boozt. We constantly embrace new e-commerce technology and proudly develop these systems in-house. A career at Boozt guarantees learning new skills in e-commerce and cutting-edge technology. -
Added perks
We provide our employees the possibility to grow with us internally, and offer continuous training and development to equip our staff with the skills needed to be successful. Our work environment is flexible, we are a group of driven and passionate international colleagues, and our corporate language is English. We offer a generous employee discount, wellness allowance and sports activities, and we love celebrating milestones!
Our Values
TRUST! We trust our employees, which secures a positive environment supportive of personal and professional growth.
FREEDOM! We give our employees freedom, which creates a culture encouraging initiative and new ways of thinking.
RESPONSIBILITY! With freedom comes responsibility, which gives our employees the drive to achieve the greatest results.
About Boozt
We are one of the leading e-commerce players in the Nordics. We offer our customers fashion, kids, sports, beauty and home on Boozt.com and Booztlet.com. You can find our headquarters in Malmö, Sweden, our Boozt Innovation Lab in the heart of Copenhagen, a data science team in Aarhus, Denmark, our two tech offices in Vilnius, Lithuania and in Poznan, Poland and our fully automated warehouse in Ängelholm (one of the world’s biggest AutoStores). Our Boozt family consists of +1100 employees from more than 38 nationalities; we believe that our diverse teams help us build an innovative and vibrant workplace. Would you like to join us on our exciting journey?
Norsktalende Kundeservicemedarbeider
Would you like to become a part of our fun, creative, diverse and growing e-commerce company headquartered in Malmö, Sweden?
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