Dansktalende Customer Service Agent
Would you like to become a part of our fun, creative, diverse and growing e-commerce company headquartered in Malmö, Sweden?
VI TILBYDER
Bliv en del af vores kundeservice som Customer Service Agent, og deltag i et gedigent træningsprogram, der ruster dig til at give kunden den bedst mulige oplevelse i alle situationer. To ugentlige træninger med en uddannet mentor, hvor du selvstændigt får mulighed for at fokusere på dine stærke og svage sider. Fordyb dig inden for forskellige områder, og forbedr dine færdigheder inden for næste generation kundeservice. Vi prioriterer personlig service og et godt arbejdsmiljø med mangfoldighed.
DINE ARBEJDSOPGAVER
- Hjælpe vores kunder med alle ærinder via telefon, mail og chat
- Være ekspert i at besvare spørgsmål der handler om alt fra specifik produktinformation, reklamationer og lagerstatus til detaljer om levering og kampagner. Vær forberedt på at give stiltips og shoppingvejledning!
- Være firmaets øjne og ører, ved at at fungere som et vigtigt led i kæden "fra bestilling til levering" og samtidigt sikre en kontinuerlig fokus på firmaets mål om en uovertruffen serviceoplevelse for alle.
DIN PROFIL
- Du behersker dansk på modersmålsniveau
- Du har gode sprogfærdigheder, og sætter en ære i at udtrykke dig korrekt i tekst og tale (sprogprøver gennemføres)
- Du trives med servicefaget og de udfordringer der ligger i at kunne give hurtig, korrekt og tydelige information til vores kunder
- Du er hjælpsom, ansvarsfuld og ser grundighed som en selvfølge
- Du er stolt af din omhyggelighed, og det føles naturligt for dig at være omtænksom og lydhør, både internt og eksternt
- Prestigeløshed er en egenskab du værdsætter, og stræber efter at opnå selv
- Gode engelskfærdigheder, både mundtligt og skriftligt. Vores koncernsprog er engelsk.
- Erfaring fra servicefag på forskellige niveauer er et plus. Erfaring fra kundeservice i et kontormiljø prioriteres højere end en baggrund fra modebranchen.
VI GIVER DIG
- Et sjovt og fartfyldt arbejde i en international, inspirerende og voksende virksomhed. Mulighed for at vokse og styrke dit karrierenetværk
- Arbejdstiderne er 8:00-17:00, 10:00-19:00 og 13:00-22:00 på rullende skema
BOOZT PERKS
- Great personal and internal career development
- A culture that incorporates our values of trust, freedom and responsibility
- Driven and passionate international colleagues
- Yes, we really do speak English here, it is our corporate language
- A generous employee discount
- Barista coffee, veggies and fruits for all, and Friday socials
- Milestone celebrations
- Wellness allowance and sports activities
- Onsite masseuse and medical doctor
- Competitive compensation and pension package
A LITTLE BIT ABOUT US
We are a leading, fast-growing Nordic fashion and beauty e-commerce company. You can find our headquarters in Malmö, Sweden, but we also have a few physical retail stores in the Copenhagen area, our Boozt Innovation Lab in the heart of Copenhagen, a small data science team in Aarhus, Denmark, and a fully automated warehouse in Ängelholm, Sweden. We are proud of the fact that the Boozt family of 400+ people are made up of 37 nationalities; we are strong believers that diverse teams help us build an innovative and vibrant workplace. Would you like to join us on our exciting journey?
We are an equal opportunity employer that embraces diversity and inclusiveness!
Please apply for this position as soon as possible as we work with ongoing selection.
Welcome with your application!
- Our team
- Customer Service
- Role
- Danish speaking Customer Service Agent
- Locations
- Malmö
- Employment type
- Full-time
Why Boozt?
-
Diversity
Our innovative, fun and creative group represents 30+ nationalities, an average age of 31, and a 32/68 ratio of men/women. We are committed to recruiting the most qualified people independent of background or personal preferences. Starting your career with us means situating yourself in an international environment. -
Evolving technology
Top performing web applications are a major focus for Boozt. We constantly embrace new e-commerce technology and proudly develop these systems in-house. A career at Boozt guarantees learning new skills in e-commerce and cutting-edge technology. -
Added perks
We provide our employees the possibility to grow with us internally, and offer continuous training and development to equip our staff with the skills needed to be successful. Our work environment is flexible, we are a group of driven and passionate international colleagues, and our corporate language is English. We offer a generous employee discount, wellness allowance and sports activities, and we love celebrating milestones!
Our Values
TRUST! We trust our employees, which secures a positive environment supportive of personal and professional growth.
FREEDOM! We give our employees freedom, which creates a culture encouraging initiative and new ways of thinking.
RESPONSIBILITY! With freedom comes responsibility, which gives our employees the drive to achieve the greatest results.
About Boozt
We are one of the leading e-commerce players in the Nordics. We offer our customers fashion, kids, sports, beauty and home on Boozt.com and Booztlet.com. You can find our headquarters in Malmö, Sweden, our Boozt Innovation Lab in the heart of Copenhagen, a data science team in Aarhus, Denmark, our two tech offices in Vilnius, Lithuania and in Poznan, Poland and our fully automated warehouse in Ängelholm (one of the world’s biggest AutoStores). Our Boozt family consists of +1100 employees from more than 38 nationalities; we believe that our diverse teams help us build an innovative and vibrant workplace. Would you like to join us on our exciting journey?
Dansktalende Customer Service Agent
Would you like to become a part of our fun, creative, diverse and growing e-commerce company headquartered in Malmö, Sweden?
Loading application form
Already working at Boozt ?
Let’s recruit together and find your next colleague.