Danish Speaking Customer Service Agent
Ready to go above and beyond? Join us and be part of delivering unrivalled Customer Service to the Danish market!
Danish Speaking Customer Service Agent
THE OPPORTUNITY
Are you driven by reaching goals, finding solutions to customer issues, and striving to deliver unrivalled customer service? If so, we want you on our team!
As a Danish-speaking Customer Service Agent, you will be the voice of Boozt, delivering an exceptional customer experience to our Danish market. We are looking for individuals who take initiative, adapt quickly, and consistently push for delivering unrivalled service.
WHAT YOU WILL DO
Your journey at Boozt begins with a structured onboarding program designed to set you up for success. Ongoing training sessions and development meetings will ensure continuous growth in your role. Your responsibilities will include:
Deliver high-quality customer service via phone, email, and chat
Identify opportunities to improve processes and contribute to better customer experiences
Handle a variety of inquiries, from product details to shipping, payments, and promotions
Take ownership of challenges and proactively seek solutions
Ensure a seamless experience from order to delivery
YOUR PROFILE
You are fluent in Danish and English, with English as our corporate language, giving you the ability to confidently support other markets.
You are a strong communicator who enjoys expressing yourself clearly and professionally, both in speech and writing (we include assessments in our recruitment process).
Previous experience in the service industry is a plus, but your passion and drive matter most.
Moreover, you are a problem solver, willing to go the extra mile, and have a knack for communication - both with your colleagues and with Boozt customers. You don’t back down from a challenge, and you excel at providing quick, clear, and personalized solutions, even in high-pressure situations.
OUR OFFER
This is a chance for you to join our vibrant Customer Service Team, an opportunity to grow and develop with one of the leading Nordic E-commerce companies.
Full-time employment starting with a 3-month probation period.
Working hours for the team are 8:00-16:00, 10:00-18:00.
Your working schedule will be published for you to see four months in advance.
You will join a big international team where we support and learn from each other, but most importantly of all, we have fun while doing so!
RECRUITMENT PROCESS:
We’re reviewing applications on an ongoing basis, so don’t wait - apply now!
Note, that only applications in English will be considered. The first step in the recruitment process includes two mandatory assessments PI behavioral & cognitive).
We look forward to receiving your application!
BOOZT PERKS
● Great personal and internal career development
● A culture that incorporates our values of trust, freedom, and responsibility
● Flexible work environment
● Driven and passionate international colleagues
● A generous employee discount
● Wellness allowance and sports activities, HQ onsite masseuse and medical doctor
A LITTLE BIT ABOUT US
We are one of the leading e-commerce players in the Nordics. We offer our customers fashion, kids, sports, beauty, and home on Boozt.com and Booztlet.com.
Our Boozt family consists of +1100 employees from more than 60+ nationalities; our diverse teams help us build an innovative and vibrant workplace.
Our headquarters are in the heart of Copenhagen at Krystallen (Kalvebod Brygge), supported by an office in Malmö and a data science hub in Aarhus. We drive innovation from our two tech offices in Vilnius, Lithuania, and Poznań, Poland, while our fully automated warehouse in Ängelholm is one of the world’s largest AutoStore systems!
We are an equal-opportunity employer that embraces diversity and inclusiveness.
Would you like to join us on our exciting journey?
- Our team
- Customer Service
- Role
- Danish speaking Customer Service Agent
- Locations
- Copenhagen
- Employment type
- Full-time
- Seniority
- Entry level
Why Boozt?
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Diversity
Our innovative, fun and creative group represents 60+ nationalities, an average age of 31, and a 32/68 ratio of men/women. We are committed to recruiting the most qualified people independent of background or personal preferences. Starting your career with us means situating yourself in an international environment.
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Evolving technology
Top performing web applications are a major focus for Boozt. We constantly embrace new e-commerce technology and proudly develop these systems in-house. A career at Boozt guarantees learning new skills in e-commerce and cutting-edge technology.
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Added perks
We provide our employees the possibility to grow with us internally, and offer continuous training and development to equip our staff with the skills needed to be successful. Our work environment is flexible, we are a group of driven and passionate international colleagues, and our corporate language is English. We offer a generous employee discount, wellness allowance and sports activities, and we love celebrating milestones!
Our Values
TRUST! We trust our employees, which secures a positive environment supportive of personal and professional growth.
FREEDOM! We give our employees freedom, which creates a culture encouraging initiative and new ways of thinking.
RESPONSIBILITY! With freedom comes responsibility, which gives our employees the drive to achieve the greatest results.
About Boozt
We are one of the leading e-commerce players in the Nordics. We offer our customers fashion, kids, sports, beauty and home on Boozt.com and Booztlet.com. You can find our headquarters in Malmö, Sweden, our Boozt Innovation Lab in the heart of Copenhagen, a data science team in Aarhus, Denmark, our two tech offices in Vilnius, Lithuania and in Poznan, Poland and our fully automated warehouse in Ängelholm (the world’s biggest AutoStores). Our Boozt family consists of +1200 employees from more than 50 nationalities; we believe that our diverse teams help us build an innovative and vibrant workplace. Would you like to join us on our exciting journey?
Already working at Boozt ?
Let’s recruit together and find your next colleague.