eCommerce Analyst

THE OPPORTUNITY

At Boozt, we are on an exciting journey with a newly established eCommerce department, ready to take our shop experience to the next level. We are now looking for an ambitious and skilled eCommerce Analyst to join the team and play a key role in the future success of our shop operations.

In this role, your focus will be on continuously driving improvements to our shop experience and measuring the impact of our operations through a customer-centric lens. You will work closely with cross-functional teams across the commercial department (Marketing, Online, Platform, and more) to anchor your insights across the department. You will analyze user behavior, engagement, and conversion trends to inform strategic decisions that directly impact the digital experience of Boozt.com, bridging the gap between raw data and commercial action. Being able to see trends and patterns, even when the data might not be structured exactly the way you want, is key. 

To succeed in this role, you are a commercially driven analyst who thrives on turning data into world-class and actionable insight. You have a deep interest in analyzing customer behavior to understand the "why" behind the journey. You act as an advocate for the customer, ensuring their needs remain at the center of everything we do and understanding how every touchpoint affects the customer experience. You have a strong opinion on how a shop is operated, a passion for following through and following up on implementations, and the technical skills to back it up.

WHAT YOU WILL DO

• Data Analysis & Performance Monitoring: You are the expert on shop performance, collecting and interpreting data related to customer behavior and commercial results. By monitoring KPIs and identifying patterns, you uncover the “why” behind performance, enabling the commercial department to make informed decisions. You know the shop inside and out in numbers.

• Power User of GA4 & VWO: These will be your primary daily tools for monitoring and testing the shop experience. You will be the go-to expert for the commercial department when it comes to understanding performance through data, experimentation, and behavioral mapping.

• A/B Testing & Actionable Validation: You plan, execute, and analyze A/B tests to validate hypotheses. Beyond the test, you ensure that winning insights are translated into permanent shop improvements, demonstrating the commercial impact of your work.

• Roadmap, Project Scoping & Follow-up: You have experience scoping commercial projects and building solid business cases. You navigate complex roadmaps—from feature specifications to prioritization—and you take pride in following up on launched initiatives to ensure they deliver the expected value.

• Competitive & Customer Analysis: You monitor competitor activity and market trends to ensure our shop experience meets and exceeds industry benchmarks while identifying new growth opportunities.

• Cross-functional Collaboration: As a trusted team player, you collaborate closely with Marketing, CRM, Paid Media, and Visual Merchandising teams. You align eCommerce initiatives with broader business goals and provide the insights needed to elevate performance across functions. 

YOUR PROFILE

• 3+ years of experience in eCommerce analytics or management, with a strong interest in digital customer behavior and site performance

• Advanced user of GA4 and VWO; solid knowledge of Google Tag Manager (GTM) is a strong plus

• Experience with BigQuery, Looker Studio, or Qlik Sense is an advantage

• Bachelor’s or Master’s degree in a relevant field

• Fluency in English and the ability to work in an international environment 

Apply today – we’re excited to learn more about you!

Note: Only applications submitted in English will be considered.

RECRUITMENT PROCESS

Applications are reviewed on an ongoing basis. The process may vary depending on the role, but generally follows these steps:

• Assessments: PI (Predictive Index) Behavioral & Cognitive Assessments to better understand you and your drivers. You will receive these by email from our external partner once your application is submitted. If you have already completed them, you may skip this step.

• Screening Call: Candidates who stand out in the initial review will be invited to a short online screening call.

• Interviews: Shortlisted candidates will be invited to in-person interviews.

BOOZT PERKS

● Great personal and internal career development opportunities

● A culture built on our values of trust, freedom, and responsibility

● Driven and passionate international colleagues

● A generous employee discount

● Healthy and delicious breakfast and lunch, top-quality coffee, and fresh fruit available all day

● In-house gym, onsite masseuse, and medical doctor

● An amazing HQ in central Copenhagen - the iconic, energy-efficient Krystallen building,  recognized for its architectural design and sustainability. Enjoy breathtaking city views and much more!

A LITTLE BIT ABOUT US

We are one of the leading e-commerce players in the Nordics. We offer our customers fashion, kids, sports, beauty, and home on Boozt.com and Booztlet.com.

Our Boozt family consists of +1100 employees from more than 50+ nationalities; our diverse teams help us build an innovative and vibrant workplace.

Our headquarters are in the heart of Copenhagen at Krystallen (Kalvebod Brygge), supported by an office in Malmö and a data science hub in Aarhus. We drive innovation from our two tech offices in Vilnius, Lithuania, and Poznań, Poland, while our fully automated warehouse in Ängelholm is one of the world’s largest AutoStore systems!

We are an equal-opportunity employer that embraces diversity and inclusiveness.

­­­­­­­­­­­­­­­­­Would you like to join us on our exciting journey?